Introduction
4999b (https://4999b.ws) is a trusted online gaming and Sports Betting platform dedicated to providing Bangladeshi users with a safe and transparent gaming experience. This Privacy Policy ("Policy") explains how we collect, store, use, and protect your personal information.
By creating an account or browsing the 4999b platform, you are agreeing to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using 4999b.
What Information We Collect
When you register and use 4999b, we may collect the following types of information. Each piece of data is collected for a specific purpose — we do not collect anything beyond what is necessary.
Information You Provide Directly
- Identity-related: Full name, date of birth, National ID number or passport number.
- Contact details: Email address, mobile number, and residential address.
- Payment Information: Mobile banking number (bKash/Nagad/Rocket) and transaction records.
- KYC Documents: Photos and documents submitted for identity verification.
Automatically Collected Data
- IP address and device type.
- Browser type, language settings, and operating system.
- Pages you visit on the 4999b site and time spent on each.
- Gaming history, betting patterns, and session data.
- Behavioral data collected via cookies and web beacons.
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Age Verification & Account Identity | Yes |
| Mobile number | Login Verification & Communication | Yes |
| Payment Information | Deposit & Withdrawal Process | Yes |
| Email address | Notifications & Support | Yes |
| IP address | Fraud Prevention & Location Verification | Automatic |
| Gaming History | Responsible Gaming Monitoring | Automatic |
How We Use Your Data
4999b collects your data for specific, defined purposes. We never use more information than necessary. The primary use cases are:
- Account management: To manage your registration, login, and account security.
- Payment processing: To record deposit, withdrawal, and transaction history.
- Customer Support: To resolve your issues and complaints promptly.
- KYC Verification: To verify identity and age, and to prevent fraud.
- Responsible Gaming: To identify unusual gaming patterns and protect users.
- Promotions & Bonuses: To send you relevant offers based on your preferences (if you have given consent).
- Legal Obligations: To comply with AML policies and regulatory requirements.
- Platform improvement: To analyze and improve the overall user experience.
Data Retention & Retention Period
How long we retain your data depends on its type and applicable legal requirements. In general:
- Account information: For the duration of your active account and a minimum of 5 years after closure.
- Financial Transaction Records: 5 to 7 years, as required under AML regulations.
- KYC Documents: Up to 5 years after account closure.
- Gaming History: Can be deleted at any time upon user request, though data may be retained for up to 2 years if needed for dispute resolution.
- Marketing Information: Deleted immediately upon opt-out.
Once the retention period expires, your data will be securely deleted or fully anonymized so that identification is no longer possible.
Your Data Rights
As a 4999b account holder, you have the following rights regarding your personal data:
- Right to Access: You can request to know what personal information we hold about you.
- Right to Rectification:You can request corrections to any inaccurate or outdated information.
- Right to Erasure: You can request deletion of your data under certain circumstances.
- Right to Restrict Processing: You may request that the processing of your personal data be paused temporarily or stopped permanently.
- Data Portability: You have the right to receive your data in a portable, commonly used format.
- Objection to automated decisions: You may object to any decision made solely through automated processing.
- Marketing Opt-Out: You can request to opt out of promotional communications.
To exercise any of these rights, email us at support@4999b.ws. We will do our best to respond within 30 business days.
Protection of Minors' Data
4999b is strictly for users aged 18 and above. We do not knowingly collect personal data from minors. Age is verified at registration, and KYC documents may be requested if there is any doubt.
If a parent believes their child has registered on 4999b, please contact us immediately at support@4999b.ws. We will close the account and delete any collected data as quickly as possible.
Security Measures
4999b uses industry-standard technology and practices to protect your personal data. Our security framework includes:
- 256-bit SSL/TLS Encryption: All data transmissions take place over encrypted channels.
- Two-Factor Authentication (2FA): An additional layer of security at login.
- Firewall & Intrusion Detection: Measures to prevent unauthorized access.
- Regular Security Audits: Regular system audits conducted by third-party experts.
- Limited Access Policy: Only authorized staff can access specific data.
- Data Backup: Data is kept secure through regular encrypted backups.
Please note that no organization can guarantee 100% security over the internet. We recommend keeping your password private and avoiding logging into 4999b on public Wi-Fi.
Privacy Policy Updates
4999b may update this Privacy Policy from time to time. If any significant changes are made, we will notify you through the following methods:
- A notification will be sent to your registered email.
- A pop-up notification will be displayed upon logging into the platform.
- The "Last Updated" date at the top of this page will reflect any changes.
Continuing to use 4999b after any changes take effect will be considered your acceptance of the updated Privacy Policy. We recommend checking this page periodically.
Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to our dedicated Privacy Team:
- Email: support@4999b.ws
- Help Center: 4999b Help Center
- Response time: Typically within 24–48 hours